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By KING PIGEON | 26 January 2021 | 0 Comments
[Problem]: RTU5027 / RTU5020 connect to cloud platforms Ver3.0, Frequent offline
[Problem]: RTU5027 / RTU5020 connect to cloud platform Ver3.0, Frequent offline
[Reason] Configuration software set the heartbeat packet time for too long.
[Solution]: Set the heartbeat period to 30 seconds with the SMS command 1234HT30.
Note: The heartbeat time is less than the timeout of the device.
[Reason] Configuration software set the heartbeat packet time for too long.
[Solution]: Set the heartbeat period to 30 seconds with the SMS command 1234HT30.
Note: The heartbeat time is less than the timeout of the device.
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